Refund Policy
Use this guide from Sun Bum to review returns, exchanges, and refunds. This page applies specifically to sunbumi.shop.
support at Sun Bum
For purchases made through sunbumi.shop, Sun Bum applies the following guidance on support. For return or exchange assistance, contact Support@Sunbumi.shop or 2094582490.
eligibility at Sun Bum
For purchases made through sunbumi.shop, Sun Bum applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Sun Bum: condition of returns
The following condition of returns guidance applies to the Sun Bum storefront at sunbumi.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
How Sun Bum handles starting a request
The following starting a request guidance applies to the Sun Bum storefront at sunbumi.shop. A return or exchange begins when you, contact us at Support@Sunbumi.shop before sending the item. Once the request is approved, Sun Bum will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
refund timing at Sun Bum
For purchases made through sunbumi.shop, Sun Bum applies the following guidance on refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
How Sun Bum handles exceptions
For purchases made through sunbumi.shop, Sun Bum applies the following guidance on exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Our approach at Sun Bum to order problems
For purchases made through sunbumi.shop, Sun Bum applies the following guidance on order problems. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Merchant Information
Business name: Sun Bum
Brand name: Sun Bum
Email: Support@Sunbumi.shop
Phone: 2094582490
Physical address: 52 E 11th St, Newport, Kentucky, 41071, United States